Research

The more we know the better-equipped we are to succeed in reaching your objectives. That’s why Echo Communications believes that getting the facts upfront will help to develop the right strategies and effectively position your organization for the future.

That’s why we:

• Write and deploy employee satisfaction surveys to gauge loyalty and engagement levels.
• Manage focus group research programs to gain insights into image, products and services.
• Partner with third party research and polling firms to have cost-effective omni-bus research conducted.
• Recommend annual Reputation Scorecards that clarify what customers, investors, employees and community stakeholders think about you and expect from you.